About Defacto Solutions

Module

Customer profile

Customer Returns

Any organization needing to front enquires about product issues or problems and manage returns from customers leading to replacements, credits, repairs and charges.

Almost all organizations will find this module valuable.

 Manufactures and Distributors

Any organization needing to manage costs of issues or problems about components and raw materials bought from suppliers and manage the return of purchased items back to the supplier leading to replacements, credits, repairs and charges.

Any organization seeking to introduce vendor rating.

Almost all organizations will find this module valuable.

Manufactures and Distributors.

Any distributor seeking to manage customers through to vendor returns and maintain a total cost of returns.

Distributors.

Special prices for two-module purchase.

Any organization seeking to monitor and measures quality events including fault recording, reject analysis, returns, work force and plant issues.

Any organization seeking to improve quality and performance.

Every organization can benefit from this.

Any organization which conducts formal testing of its incoming raw materials and components and/or its products.

Particularly key to pharmaceutical, chemical, cosmetic and aeronautical industries.

Any manufacturing business which needs to perform tests and record test results for products it has produced.

Any industry governed by FDA regulations.

All businesses will need this to a greater or lesser extent.

Any manufacturing business which schedules production according to orders received and which may have some element of customization in the manufacturing process.

Any business which raises a works order for each sales order it receives.

Any business which needs to record the relationship between sales orders and works orders.

Any organization which has a need to connect a third party product to Sage using a robust, reliable, consistent and projected interface.

The module can be used to connect Sage to:

CRM systems

Web-Interfaces

Bar-Coding Systems

Point-of-sale systems

Manufacturing Data Capture Systems

Carousel Inventory Management

Goods Receiving Systems

Manufacturing Scheduling systems

Credit Card Readers

Bank-Account Import and Reconciliation

Other ERP systems (cross-company)

EDI systems

Any company using Purchase Order Processing can benefit from extended features including:

Revision Management

Vendor Rating

Accredited Suppliers

Qty-Price breaks

Template Orders

Supplier-Part Authorization

And others ­ see specification sheet

Any business wishing to express Sage bills of Materials in terms of Net Qty and Scrap instead of Gross Qty.

Often manufacturers who use formulations.

Any company using Sage MRP and generating reschedule forward/backup, uplift, reduce and cancel recommendations.

Fully automate the recommendations.