One of Robyn Storey's primary roles at Defacto is managing the support contracts with our reseller partners. Defacto offers support cover for every module and every bespoke project it ships. Software support which is usually organized through the Sage Partner network provides the Sage Partner with the services and tools necessary to support the end user business. We provide technical advice on product use and we will help you try to resolve operating difficulties. Our team of application and systems specialists is in trained in the complete Defacto portfolio. | |
 | Support is available to clients via our Help Desk from Monday to Friday 10.00 to 16.00, excluding statutory holidays. Defacto customers also benefit from access to a dedicated client support website:
|