Maintenance

Defacto offers renewable product maintenance cover for every module and every bespoke project it ships, for the lifetime of the solution.   This includes legacy Sage solutions on extended support.  We guarantee to support the "Sage for Life!" premise.

For our modular software, business can also benefit from major enhancements which introduce exciting new functionality.

Software maintenance, which is usually organized through the Sage Partner network, provides the Sage Partner with the services and tools necessary to support the end user business.

Technical advice and assistance is included as well as software management.

As part of the maintenance process we will issue service packs as necessary which will include remedies and minor enhancements.

Updates also include all current legal and fiscal changes.

We also provide warranties to upgrade modular software to the latest version of Sage ERP X3, Sage ERP 1000 and Sage Line 500 subject to commercial terms, licensing and installation requirements so you can be sure your investment in Defacto software is protected.

 Image

Company Updates

Have you tried our helpdesk yet? It all starts with just one click, we're never far away and do all we can to assist you > https://goo.gl/tPNtHr

Our Universal Import module provides a gateway tool for integrating Sage 1000 and Sage Line 500 with Point of Sale, Web Sales Portals, Configuration Front-Ends, CRM Products, Third-Party Manufacturing systems and Carousel and Warehouse Management systems >

We support the main strategic platforms on which Sage products are offered and we provide service packs to match Sage releases, operating systems and database upgrades as they become available > https://goo.gl/JrXz6R

We have produced around twenty modular products during the last fourteen years and we specialise in providing add-on functionality for Sage X3, Sage 1000 and Sage Line 500 > https://goo.gl/tEfUwG

We provide technical advice on product use and we will help you try to resolve operating difficulties. Our team of application and systems specialists is trained in the complete Defacto portfolio : https://goo.gl/LKgsDb

Partners

Latest News

03 October 2016 / Alec Willis
03 October 2016 / Alec Willis
09 April 2015 / Alec Willis

Contact Us

Address:
Defacto House
Orix Corner
631 Chesterfield Road
Sheffield
S8 0RX
United Kingdom
Phone:
+44 (0) 114 255 8599
Fax:
+44 (0) 114 229 0917
E-mail:
def_info@defactosolutions.co.uk