Sage Modules

Defacto offers support cover for every module it ships.

We provide technical advice on product use and we will help you try to resolve operating difficulties. Our team of application and systems specialists is trained in the complete Defacto portfolio.

Support is available to clients via our Help Desk from Monday to Friday 10.00 to 16.00, excluding statutory holidays.

Software maintenance which is also organized through the Sage Partner network provides the Sage Partner with the services and tools necessary to support the end user business.

As part of the maintenance process we will issue service packs as necessary which will include remedies and minor enhancements. These updates include all current legislation changes and businesses can also benefit from major enhancements which introduce exciting new functionality.

We also warrant modular software upgrades to the latest version of Sage Line 500 and Sage 1000 subject to licensing and installation requirements so you can be sure your investment in Defacto software is protected.

Defacto customers also benefit from access to a dedicated client support website:

  • Sales material downloads
  • Call Logging and Information Request
  • Current product documentation
  • Latest User Guide downloads
  • Latest release downloads
  • FTP site

Company Updates

DefCapture offers a useful tool which provides filtering and selection of eligible sales orders to combine into a single Pick List >

Looking for Enhanced POP with Revision Management, Supplier Quality and Promised Date and Automatic Vendor Performance?

Defacto's Managing Director Alec Willis says, "I believe the success of our products comes from the fact they run as part of Sage, rather than as a bolt-on. That means we can approach companies who only require solutions for certain areas, say, bin-to-bin transfers and provide that for them. Alternatively if they require a complete warehouse management system, from goods receiving to picking and despatch, we can offer that as well. It’s not all or nothing

Top 10 Tips with DefCapture Bar Coding - Sales Order Processing and Picking Console. Sales Order Status is extended from basic Sage options to include: ● Ready for Picking ● Sent for Picking ● Picking started ● Picking completed ● Packing started ● Packing completed ● Awaiting Despatch ● Loaded on Lorry ● Despatched

Needed to find the sweet spot of your Sage ERP solution? Defacto has over twenty plug-in modules to sweeten the results from your ERP investment >


Latest News

21 May 2018 / Alec Willis
21 May 2018 / Alec Willis
21 May 2018 / Alec Willis

Contact Us

Defacto House
Orix Corner
631 Chesterfield Road
S8 0RX
United Kingdom
+44 (0) 114 255 8599
+44 (0) 114 229 0917